Privacy Policy

Effective Date: June 19, 2026 • Last Updated: June 19, 2026

The Pest Pirates ("we," "us," or "our") operates thepestpirates.com and provides pest control and wildlife management services throughout Eastern Ohio. This Privacy Policy explains what information we collect when you visit our website or contact us, how we use it, and the choices you have.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

Information you provide directly: When you fill out our contact form, request a quote, call us, or send us an email, we may collect:

• Your name
• Phone number
• Email address
• Service address or general location
• Description of your pest or wildlife concern

Information collected automatically: When you visit our website, our hosting provider may automatically collect standard server log data, including your IP address, browser type, referring pages, and pages viewed. We use this data only to understand general website traffic and improve our site.

Cookies: Our website may use basic cookies to enable site functionality. We do not use cookies for advertising or cross-site tracking. You can disable cookies in your browser settings without losing access to our content.

2. How We Use Your Information

We use the information you share with us to:

• Respond to your inquiry or service request
• Schedule and perform pest control or wildlife management services
• Send you information related to your service (appointment confirmations, follow-up care instructions)
• Improve our website and customer experience

We do not sell your personal information to third parties. We do not use your contact information for unsolicited marketing unless you have opted in.

3. How We Share Your Information

• Service providers: We may use third-party tools (such as scheduling software or email platforms) to help operate our business. These providers are contractually required to protect your information.
• Legal requirements: We may disclose your information if required by law or in response to a valid legal process.
• Business transfers: If our business is sold or transferred, your information may be transferred as part of that transaction. We will notify you in advance.

4. Data Retention

We retain customer contact information for as long as necessary to provide services and meet legal obligations. To request deletion of your information, contact us below and we will respond within 30 days.

5. Data Security

We take reasonable precautions to protect the information you share with us, including using secure connections (HTTPS) on our website. No method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Children's Privacy

Our website and services are not directed toward children under 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will remove it promptly.

7. Third-Party Links

Our website may contain links to third-party websites such as Google Maps or review platforms. We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

8. Your Rights

• Request a copy of the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to any legal obligations we have to retain it
• Opt out of any marketing communications at any time by contacting us directly

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. Continued use of our website after any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us: